Privacy Policy

We understand that when accessing our website or interacting with us online, the privacy and confidentiality of personal information is important to our customers. That's why we are committed to safeguarding the personal and financial details you provide us.

The following explains what information we gather from you when you go to our website, how we use that information and how you can contact us for more information.

The information we collect

Each time someone visits our site, our web server collects the following types of information:

• The number of users who visit
• The date and time of visits
• The number of pages viewed
• How users navigate through the site

No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.

How we use your information

The type of information we collect from you will depend on what online services you use.

When applying for our products or services online we may request personal information such as your name and address, email address and contact phone numbers. We also tell you how we use the personal information we collect, who we give access to that information and how you can access it, if we have retained it.

Sometimes we use third parties to run online competitions or promotions. They may require your name and email address to meet Lottery and Gaming regulations and make you eligible for entry. However, we retain ownership of this information and require that all records be deleted from the third party's database.

We may also use your email address to send regular communications about financial information which you have told us you are interested in.

Permission to contact you

You can choose not to receive further emails from us by withdrawing your consent. To do this, simply follow the link presented at the base of any of our communciations to you and you will be able to unsubscribe directly from our database.

Securing your information

When we capture your personal information it is passed through our secure server using encryption technology which scrambles the information to ensure it is protected over the Internet.

Stored information about you is further protected from unauthorised access through the use of firewalls, secure passwords and sign in processes.

Contact us

If you feel that we have not lived up to our online privacy commitments or you have any queries relating to our policies, please email us. Our objective is to respond within our service standard of five working days.

As we plan to keep our statement on privacy current, this information can be subject to change. Please return periodically to review the latest on Internet privacy.